Terms & Conditions

Introduction

These Terms & Conditions apply to all Contact Hub services provided by The Contact Hub for Business.

By submitting information for a Contact Hub and proceeding with an order, you agree to these Terms & Conditions.

Our Service

The Contact Hub for Business provides custom digital Contact Hubs designed using information, images and content supplied by the customer.

Each Contact Hub is created using our established layouts and design process and is customised with the customer’s branding, contact details and chosen content.

Customer Information

Customers are responsible for providing accurate and up-to-date information.

This includes, but is not limited to:

• Names
• Contact details
• Email addresses
• Website links
• Social media links
• Logos
• Images
• Business information

Any delays caused by incomplete or inaccurate information may affect delivery times.

Approval Process

Customers will be provided with an opportunity to review their Contact Hub before payment and publication.

It is the customer’s responsibility to carefully review all content, links, contact details, images and information before approving the final version.

Approval confirms that the customer is satisfied with the Contact Hub and wishes to proceed.

Payment

Payment is required once the customer has approved the Contact Hub and before publication.

No Contact Hub will be published until payment has been received.

Delivery

Most Contact Hubs are completed within 48 hours of receiving all required information.

However, delivery may take up to 5 working days during busy periods or where additional information is required.

Corrections

Minor corrections identified after publication, such as typographical errors, incorrect contact details or broken links, may be addressed at our discretion.

Customers remain responsible for reviewing and approving all information before publication.

Changes After Publication

The purchase price covers the creation and publication of the Contact Hub as approved by the customer.

Any customer-requested changes after publication, including but not limited to design changes, content updates, new images, new logos, menu updates, additional features or other modifications, will be subject to additional charges.

A complete redesign may require the purchase of a new Contact Hub package.

Refunds

Due to the customised nature of the service, refunds are not available once a Contact Hub has been approved, paid for and published.

Nothing in these Terms & Conditions affects your statutory rights.

Service Availability

We aim to keep all Contact Hubs available and functioning reliably.

However, occasional maintenance, technical issues or circumstances beyond our control may result in temporary interruptions to the service.

Limitation of Liability

The Contact Hub for Business shall not be responsible for losses resulting from inaccurate information supplied by the customer or circumstances beyond our reasonable control.

Changes to These Terms

We reserve the right to update these Terms & Conditions from time to time.

Any updates will be published on this page.

Contact

If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on this website.